International Cards & Digital Wallets
While some merchants, particularly in major cities, will accept cards directly, linking your international card to mobile payment apps like Alipay and WeChat Pay, which are widely used, provides much greater convenience for payments at most locations, including restaurants, transportation, and retail stores.
Digital Wallets
- Apple Pay: Can be used for contactless payments, but acceptance is lower than Alipay/WeChat.
- Google Pay: Not supported as Google services are blocked in mainland China.
Mobile Payment Setup
I. Preparation
II. Setup Instructions
Register
Open the app and register using your mobile phone number.
Navigate to Identity
Tap Me (bottom right) → Tap the Settings (gear icon, top right).
Go to Account and Security → Identity Information.
Enter Personal Info
Tap "Basic Identity Information" to fill in details like name, passport number, and expiry date.
Upload Verification Photo (Crucial!)
- On the "Identity Information" screen, tap "Verification Photo".
- Upload a clear photo of your identity document (e.g., Passport information page).
- Note: This step is explicitly required to enable payments over ¥200 per transaction.
Face Verification
Complete the facial recognition scan if prompted.
Add International Bank Card
- Access: Go to Me tab → Select Bank Cards.
- Add: Tap "Add Card" → Enter Card Number, Expiry, CVV, Country.
- Visa, Mastercard, JCB, Diners accepted.
III. How to Pay
There are two ways to pay. Know the difference!
"Scan" (You Scan Them)
Small shops, street vendors, taxis.
Align QR code
"Pay Code" (They Scan You)
Supermarkets, 7-11, Malls.
IV. Troubleshooting (Q&A)
Real-Name Verification Failed?
- Name Format: Ensure it is Surname Given Name (matching passport).
- Documents: Upload BOTH passport info page AND visa page.
- Support: Contact customer service at +86 571 2688 6000.
Account Frozen due to Risk?
You may need to submit passport, entry stamps, and proof of trip (e.g. contracts/bookings) for manual review (3-5 business days).
Can I withdraw balance?
No, you cannot withdraw Alipay balances to a foreign card.
Pro Tips & Rules
Usage Restrictions
International cards are for consumption only. No red envelopes, transfers, or top-ups.
Transaction Limits
Maximum amount per transaction is 5,000 RMB.
Fees & Limits
This fee applies to foreign credit cards. Balance payments are free.
*Exchange rates depend on your card issuer.